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Configure Webhooks

Webhooks in ART can be configured through the ART Dashboard. Follow these steps to set up and manage your webhooks:

  1. Select the Webhooks side-menu item.

  2. Click on the Add button in top right corner.

Figure 1: Create new Webhook

Figure 1: Create new Webhook

  1. In the dialog enter the Name for your webhook.

  2. Enter destination URL where ART will send the event data.

  3. You can use headers to include authentication tokens, API keys, or custom metadata required by your receiving system.

Figure 2: Add Webhook

Figure 2: Add Webhook

  1. Select when and how the webhook should be triggered. ART supports multiple types:

    • HTTP - Triggers a standard webhook request after the event occurs.
    • On Message - Invoked specifically when a message is sent or received on a channel. Useful for message-based integrations.
    • Before Delivery - Triggered before message delivery, allowing your endpoint to validate, transform, or block the message before it reaches the recipient.

  2. Set the activity status for webhook.

  3. Click on Add button to save the configuration.